Refund and Returns Policy

Effective Date: December 27, 2024

At Mimobabywearr, your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy to understand how to process returns or request a refund.

Contact Information

1. Eligibility for Returns

  • Returns are accepted within 30 days of the purchase date.
  • Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

We do not accept returns or exchanges for:

  • Items marked as final sale.
  • Gift cards.
  • Personalized or customized items.

3. Return Process

To initiate a return:

  1. Contact us at info@mimobabywearr.net or call (864) 474-9900.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. Once approved, we will provide you with detailed return instructions.

4. Refunds

  • Refunds will be processed within 7-10 business days after we receive and inspect the returned item(s).
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable, except in cases of defective or incorrect items.

5. Exchanges

  • Exchanges are accepted for the same item in a different size or color, subject to availability.
  • Contact us to confirm availability before returning the item.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, notify us within 7 days of delivery.
  • Provide photos of the damage along with your order details to expedite the process.

7. Return Shipping

  • Customers are responsible for return shipping costs, except for defective or incorrect items.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns.

8. Order Cancellations

  • Orders can be canceled within 24 hours of placement for a full refund.
  • After 24 hours, cancellations may not be possible if the order has already been processed or shipped.

9. Updates to This Policy

We reserve the right to update or modify this Refund and Returns Policy as needed. Changes will be posted on this page with the updated “Effective Date.”

If you have any questions or concerns about our Refund and Returns Policy, please contact us via email at info@mimobabywearr.net or call (864) 474-9900.

Thank you for shopping with Mimobabywearr!